Support

Open a guest ticket without signing in. If you already have an account, sign in first: the ticket is linked to your account and you keep the history.

Where this goes

Do I need an account to get help?
No. This form opens a guest ticket, and the email you get links back to it. With an account, all your tickets are kept in one place. Your tickets.
Where do payouts and wallet questions go?
Here, as an account or billing ticket. Approved earnings sit in the creator wallet and can be withdrawn by card, bank transfer, or mobile money.
A campaign paid me less than it should have.
Open a payment dispute from the campaign in your list. The business answers first; if you cannot agree, you can ask Viraloh to decide. Payment disputes.
I want to talk before creating a campaign.
Use the contact page instead. It reaches the team directly rather than the ticket queue. Contact.

Guest

Open a guest ticket without signing in. If you already have an account, sign in first: the ticket is linked to your account and you keep the history.

Do I need an account to get help?
No. This form opens a guest ticket, and the email you get links back to it. With an account, all your tickets are kept in one place. Your tickets.
Where do payouts and wallet questions go?
Here, as an account or billing ticket. Approved earnings sit in the creator wallet and can be withdrawn by card, bank transfer, or mobile money.
A campaign paid me less than it should have.
Open a payment dispute from the campaign in your list. The business answers first; if you cannot agree, you can ask Viraloh to decide. Payment disputes.
I want to talk before creating a campaign.
Use the contact page instead. It reaches the team directly rather than the ticket queue. Contact.

Guest