Privacy Policy
Last updated: 8/12/2025
At Viraloh, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our viral marketing platform.
Information We Collect
Personal Information
- Name, email address, and phone number
- Profile information and social media handles
- Payment information and banking details
- Identity verification documents (government-issued ID)
Usage Information
- Campaign performance and engagement metrics
- Device information and IP addresses
- Browser type and operating system
- Content creation and posting activities
Social Media Data
- Connected social media account information
- Follower counts and engagement statistics
- Post performance and analytics data
- Content verification screenshots
How We Use Your Information
- Facilitate viral marketing campaigns and content distribution
- Process payments and manage creator compensation
- Verify user authenticity and prevent fraud
- Provide AI-powered content creation services
- Generate analytics and performance insights
- Improve our platform and user experience
- Comply with legal obligations and platform requirements
Information Sharing
We may share your information with:
- Businesses and Brands: Campaign performance metrics and engagement data
- Payment Processors: Flutterwave, Stripe, Paystack for payment processing
- Social Media Platforms: For content posting and verification
- AI Service Providers: KreadoAI for content generation
- Legal Authorities: When required by law or to protect our platform
Data Security
We implement industry-standard security measures including:
- End-to-end encryption for sensitive data
- Multi-factor authentication requirements
- Regular security audits and penetration testing
- PCI DSS compliance for payment processing
- Secure cloud infrastructure with backup systems
Your Rights
Under GDPR and other privacy laws, you have the right to:
- Access your personal information
- Correct inaccurate or incomplete data
- Request deletion of your personal information
- Object to processing of your data
- Data portability and export
- Withdraw consent at any time
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and prevent fraud. You can manage cookie preferences through your browser settings.
International Transfers
Your information may be processed in countries outside your residence. We ensure adequate protection through appropriate safeguards and compliance with international privacy frameworks.
Children's Privacy
Our platform is not intended for users under 18. We do not knowingly collect personal information from minors without parental consent.
Updates to This Policy
We may update this Privacy Policy periodically. We will notify users of significant changes through email or platform notifications.
Contact Information
For privacy-related questions or requests, contact us at:
Email: privacy@viraloh.com
Address: Viraloh Privacy Team, Lagos, Nigeria
Response Time: Within 30 days of request
This Privacy Policy is part of our commitment to transparency and user protection. By using Viraloh, you acknowledge that you have read and understood this policy.